Client Rights

We know that people often find the legal process intimidating, including their relationship with their lawyer. At Melville Johnson, P.C. we will strive to represent you fairly and openly at all times. Specifically:

• We at Melville Johnson will never refuse to represent you on the basis of race, creed, color, gender, sexual orientation, age, national origin or disability.
• We will be courteous in all our dealings with you.
• Any information you share with us will be kept in complete confidence.
• We will work for you aggressively, performing to our utmost ability. We cannot, however, guarantee particular results.
• Before we begin work, we will provide you with a written agreement, stating in plain language the purpose of our engagement, the details of the fee structure, and the payment schedule for fees and expenses. Before you sign this agreement, you are entitled to have us clarify any of the terms and to request changes. You may refuse any arrangement that you find unsatisfactory.
• After you have engaged us, and we have a firm understanding of your case, you are entitled to a good faith estimate of the future costs of your case; this estimate may change later as circumstances affecting the case change.
• To enable our success, we rely on you to be truthful in all discussions with us and to readily provide all relevant information, both written and oral.
• We will keep you informed of the status of your case and will provide you with copies of correspondence and documents prepared on your behalf or received from the court of your adversary.
• You have the right to be present in court or at any hearing during conferences concerning your case.
• You are entitled to make the ultimate decisions regarding your case, such as whether or not you will accept a settlement or severance offer.
• Our written engagement agreement will specify under what circumstances we might seek to withdraw as your attorney.
• When you entrust us with money to be used on your behalf to advance your case, we will safeguard the money in a special trust bank account. When the terms of the escrow agreement have been performed, we will promptly make payment of the escrow to all persons who are entitled to it, which usually will be only you.
• In the event of a fee dispute, you will have the right to seek arbitration.

For a free consultation with a Case Intake Manager at Melville Johnson, P.C., call 877-524-9111 toll free, or contact us online.